Sillks International Hotel Group
Welcome to Sillks International Hotel Group online resource for the Travel Trade.
Sillks International Hotel Group promise to pay all travel agent commissions within twenty days of your client checking out, regardless of whether an invoice has been received. If your client cancels or fails to show, we will pay a commission on any cancellation fees we receive. If your client extends a stay we will pay you commission on the extra days, regardless of whether the extension is booked through you.
Some travel agents prefer to receive a single monthly payment on a specified day.
We cannot pay in 20 days if this is the way you prefer to work but we promise that the money will be transferred to your bank account within 20 days for you to draw down when it suits you.
If a client cancels direct with the hotel we would ask you to put the cancellation through the reservations system you used through the booking so we can recover our fee.